Play for fun, stay within your limits. hbajaa is always here to ensure a safe gaming experience.
Gaming at hbajaa is about more than winning or losing — it is an entertainment experience that should be as safe as it is fun. Responsible gaming means enjoying games while staying in control of your budget, your time, and your emotions. hbajaa is not just an online gaming platform — we genuinely care about your long-term happiness and well-being.
Online gaming is growing fast in Bangladesh — and so is the risk of problem gambling. hbajaa believes every player deserves to play responsibly, and it's our job to make that easier.
Keep in mind: Gaming is for entertainment, not a way to earn money. If you find yourself treating gaming as a source of income, that is a warning sign.
It is not always easy to notice when gaming shifts from enjoyment to a problem. hbajaa wants you to stay aware. If you recognise the following signs, it may be time to seek help:
Hbajaa has built a set of practical tools to support responsible gaming. They help you stay in control of your own play — with no judgment, ever.
Set a maximum deposit cap on a daily, weekly, or monthly basis. Once set, it takes effect immediately.
Set a daily time limit for how long you play. You'll be automatically notified when your session time is up.
Take a break ranging from 1 day to 6 weeks. During this period you won't be able to play or receive any promotional messages.
Self-exclude completely for a period of 6 months to 5 years. This step cannot be reversed once activated.
Most experienced players who enjoy gaming over the long term follow a few simple principles. hbajaa has put together these tips for you:
Hbajaa is more than a gaming platform — we are a partner in your well-being. If you feel gaming is becoming a problem, we are here to help.
Get immediate help: Our support team is ready to answer your questions 24/7. Reach us at [email protected] or use the live chat.
Our team will walk you through how to set your limits, take a cool-off period, or self-exclude entirely if needed. No judgment — just help.
If your gaming problem has become serious, there are many organizations in Bangladesh and internationally that offer free support. We encourage you to reach out to them.
Hbajaa is proud to offer more than just entertainment — we hold ourselves to a standard of responsibility. Our commitments:
Emergency Help
Concerned about your gaming? Our responsible gaming team is always ready. Contact us at [email protected].
Yes, you can update your deposit limit at any time. Go to your account settings, click on "Responsible Gaming," and set a new limit. Changes take effect immediately.
No, self-exclusion is a firm commitment. Once activated, it cannot be reversed before the set period ends. This is intentional — to ensure you get a genuine break.
All funds in your account remain secure. During a cool-off period you will not have access to your account, but when you return, every BDT will be waiting for you.
First, don't blame yourself. Many people face this situation and find help. Reach out to us at [email protected] and we'll guide you on how to use our responsible gaming tools. External organizations are also available to help.
Once you set a time limit, every gaming session is tracked. When you reach your set time, hbajaa will send you a notification. You can choose to keep playing, but we'll remind you that your time is up.
Absolutely — in fact, we encourage it. For example, you can set both a deposit limit and a time limit simultaneously. Using multiple tools together provides even stronger protection.
Your information and account are always protected. We comply with international security standards.
Our team is available 24/7. We are here for any questions or concerns you may have.
Customise your settings to suit your needs. Full control is in your hands.
We care about your long-term happiness and well-being — not just the bottom line.
Learn about responsible gaming. Get regular guides and tips.
Connect with other players. Share your experiences and support one another.